Shipping & Delivery

Local (Pakistan) Shipping

• Processing Time: Your order will be dispatched within 1 weeks after a sales consultant confirms your order. 

In case an embroidered article is not available in stock at the time of order, processing may take up to 2 weeks to ensure the finest finishing. 

 
International Shipping

• Processing Time: Your order will be dispatched within 2 weeks after a sales consultant confirms your order.
• Charges: Applicable according to delivery location
• Customs & Duties: Please note that international customers are responsible for any customs fees or import duties applicable in their country.

Note: Handling charges (if applicable) and all shipping costs are the responsibility of the customer.

Disclaimer:

MARTAZ uses third-party courier services to ship your orders. While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances beyond human control such as natural disasters, floods, heavy rainfall, political unrest, strikes, or courier service disruptions to a certain location. In such rare situations, we truly appreciate your patience and understanding.