How long does delivery take?
All our pieces are made to order, ensuring the fine craftsmanship. Delivery takes 1-2 weeks from the date of order confirmation.
Do you offer customizations?
Explicitly, we do not provide customization as of now. But you can confirm from the sales consultant if some unstitched stock is available, customization can be managed.
What are the available sizes?
Our outfits are available in S, M and L sizes. For further clarity, refer to our size chart which is different for every outfit depending upon the style. If you require a custom size, please consult the sales consultant.
Do you accept returns or exchanges?
All our pieces are made to order, so we do not offer returns or exchanges. Please refer to Return and Exchange policy for further information.
How do I take care of my MARTAZ outfits?
To ensure the longevity of your outfits, we recommend dry cleaning for delicate fabrics. Please refer to the care instructions provided with each outfit.
Orders cannot be cancelled once confirmed by the sales consultant, but we do offer exchange within 24 hours of order placement.
We use high-quality fabrics selected for comfort and style, including Marina, Viscose Pashmina, cotton blends, textured linens and imported fabric. Fabric details are mentioned in each product description.change within 24 hours of order placement.
Do you ship internationally?
Yes we do! We are delivering to your country for shipping and handling please check our shipping policy.
You can place your order directly through our website. Simply browse our collection, select your preferred outfit and size, and proceed to checkout. You will receive a confirmation email once your order is placed. If you prefer, you can order via WhatsApp (+92 330 8172333) or Instagram DM (@martazstudioofficial).
How can I contact customer support?
For any inquiries, feel free to DM us on Instagram or email us at info@martazstudio.com and our team will be happy to assist you!
